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Article - KPIs in Supply Chain

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This four page document shows the main KPIs in supply, how to implement them and what to look out for.
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Supply Chain Consulting and Project Management

Common situations for which we are often called in are:

  • our stock levels are too high
  • our staff are doing their jobs incorrectly
  • our customers aren't happy
  • the elements of our supply chain aren't communicating
  • we need some measures to help us to improve
  • we need a new person but don't know how all of the roles will fit together
  • we want to tender for more work, so want a point of difference first
From there, we go in and understand the real problems (rather than the symptoms), agree a course of action that is in tune with the corporate strategy and get it fixed. Often we identify short-term, medium-term and long-term solutions to implemented over time.

Key operational staff are always involved somehow in the creation of the solutions and their implementation. This ensures that the improvements made will work, will be welcomed and will be sustainable in the long term.